We provide comprehensive coverage for repairs and assistance for hot and cold water pipes within your home, up to but not including your main internal stop-tap, taps, or the flexible pipes connecting appliances. If you're unsure whether an issue is covered under your Home Emergency Cover or Landlord Cover, don't hesitate to call us. We'll provide you with all the information you need to make an informed decision.

While we don't repair internal taps or flexible pipework, we can help if the hot or cold water pipe is causing the leak. If the tap or appliance connection is the issue, we can guide you on the best course of action.

Yes, if your hot or cold-water pipes run behind walls or under floors inside your home, we can assist with diagnosing and repairing them. We may need your cooperation to access certain areas. However, please note that any necessary redecoration after the repair is not included. These services can also complement your central heating cover, especially in urgent situations where leaks may affect heating systems.

Common signs include low water pressure, damp patches on walls or ceilings, an unexplained increase in your water bill, or visible leaks from exposed pipework. If you notice any of these issues, contact us promptly to prevent further damage.

Fully trained, certified, and insured professionals will handle your plumbing work. We carefully vet all our plumbers and engineers to ensure they meet our high-quality standards, professionalism, and customer care.

Our Refer a Friend offer is simple and rewarding! For every friend you refer to us who signs up for any of our Boiler Insurance Policies, you'll receive a £20 cashback.
Once your friend completes their registration and the policy becomes active, we'll process your cashback reward.
*Terms and conditions apply.

VP Collections Ltd is a sister company of 247 Home Assist Ltd t/a 247 Home Rescue that collects customer payments. VP Collections Ltd collects payments in respect of your agreement from your bank account on behalf of 24|7 Home Rescue and Evolution Insurance Company Limited.
If you have any further questions please just contact us.

If you have a disability, health concerns, specific access needs, or are facing challenging circumstances, we're here to help. Our team is dedicated to understanding your individual needs and adapting our services to support you. Simply give us a call at 0345 3192 247, and we'll provide the extra assistance you need.